Balance and Hearing Institute
Last Updated: 05/27/2019
Why We Need Your Information
Balance and Hearing Institute provides Hearing Evaluations, Hearing Aid Fittings, Hearing Aid Repair, Ear Plugs & Protection, Tinnitus, Pediatrics. Therefore, we need some personal information in order to help you register on our web site, contact you about your account, ask you for feedback, send you newsletters and updates about our services, and respond to your requests for information. We will not send your personal information to anyone.
The Information We Collect
In order to help users get the most out of our services, we collect user-submitted personally identifiable information when you use the site. Such information may include your name, password, zip code, email address, and phone number for communication purposes. Information may be submitted to the Balance and Hearing Institute website or via phone or email.
As detailed in the “Data Transmission and Storage” section below, we use Secure Socket Layer (SSL) encryption on any page of the site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system.
We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.
Your Choice to Opt-Out
Balance and Hearing Institute may send you email communications periodically detailing new features or promotions on the site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
Data Transmission and Storage
Balance and Hearing Institute is committed to keeping your information private and secure. Once information has been collected, we encrypt sensitive data in our database for added security. Balance and Hearing Institute also uses firewalls and hardware monitoring across our system to protect against unauthorized access.
Balance and Hearing Institute does not disclose or sell your personally identifiable information without your consent. However, we reserve the right to release non-personally identifiable information collected in aggregate.
Balance and Hearing Institute does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to us. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed.
Legal Requests and Business Transfers
Please remember to help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Balance and Hearing Institute for additional assistance.
Balance and Hearing Institute
11000 Kingston Pike, Suite 5, Knoxville, TN